Privacy Policy
Last updated: September 2, 2024
This Privacy Policy describes how Volyhiy ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at volyhiy.com and any related services, features, or content we offer (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you interact with our Service, including when you:
- Register for an account or create a profile
- Register for or attend a webinar or online event
- Submit a contact form or send us an email
- Subscribe to newsletters or marketing communications
- Participate in surveys, polls, or interactive sessions
- Make a payment or complete a transaction
This information may include your full name, email address, phone number, postal address, payment details, professional background, and any other information you choose to provide.
1.2 Information Collected Automatically
When you use the Service, we automatically collect certain technical and usage information, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers and screen resolution
- Pages visited, links clicked, and time spent on pages
- Referring URLs and exit pages
- Session duration and navigation paths
- Webinar attendance, participation, and engagement data
1.3 Information from Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with the Service. These technologies help us remember your preferences, analyse usage patterns, and deliver relevant content. You can control cookie settings through your browser; however, disabling certain cookies may affect the functionality of the Service.
1.4 Information from Third Parties
We may receive information about you from third-party sources, including social media platforms if you connect your account, analytics providers, payment processors, and partners who refer users to our Service. We combine this information with data we collect directly to improve our offerings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service
- To register you for webinars and deliver educational content
- To process payments and manage your account
- To communicate with you about your account, bookings, and transactions
- To send you updates, newsletters, and promotional materials where you have consented
- To personalise your experience and recommend relevant content
- To analyse usage trends and improve the performance of the Service
- To detect, prevent, and address fraud, security issues, or technical problems
- To comply with applicable legal obligations
- To respond to your enquiries and provide customer support
3. Legal Bases for Processing
We process your personal information on the following legal grounds:
| Processing Purpose | Legal Basis |
|---|---|
| Providing the Service and managing your account | Performance of a contract |
| Processing payments and transactions | Performance of a contract |
| Sending marketing and promotional communications | Consent |
| Improving and analysing the Service | Legitimate interests |
| Fraud prevention and security | Legitimate interests |
| Compliance with legal obligations | Legal obligation |
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party companies and individuals to perform functions on our behalf, such as hosting infrastructure, payment processing, email delivery, analytics, customer support, and webinar platform services. These providers access your information only as necessary to perform their functions and are bound by confidentiality obligations.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar business transaction, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.
4.3 Legal Requirements
We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect the rights or safety of our users or the public, investigate fraud or security incidents, or respond to a lawful request from a public authority.
4.4 With Your Consent
We may share your information with third parties for purposes not described in this policy when we have obtained your explicit consent to do so.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider the nature of the data, the purposes for which it was collected, and applicable legal requirements.
When your information is no longer needed, we will securely delete or anonymise it. If deletion is not immediately possible, we will isolate your information from further processing until deletion is feasible.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Restriction: Request that we restrict the processing of your information in certain circumstances
- Portability: Receive your information in a structured, commonly used, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling certain requests.
8. Cookies and Tracking Preferences
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when cookies are being sent. Please note that some features of the Service may not function properly if cookies are disabled.
For analytics and advertising cookies, you may also opt out through industry opt-out mechanisms where available. We honour opt-out signals to the extent required by applicable law.
9. Third-Party Links and Services
The Service may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Service. We are not responsible for the privacy practices or content of third-party services.
10. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. When we transfer personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Service.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Volyhiy
- Address: Blackabbey Rd, Blackabbey, Adare, Co. Limerick, V94 K27E, Ireland
- Email: info@volyhiy.com
- Phone: +353 46 902 3830
- Website: volyhiy.com
We are committed to resolving any concerns you may have about our handling of your personal information in a timely and transparent manner.